Patients may receive visitors during visiting hours in accordance with visiting rules, and telephone calls at reasonable hours. They may also choose to decline having visitors.

Visiting Hours

• Medical Department: 11:00 – 13:00 and 15:30 – 19:30
• Intensive Care Unit (ICU): 11:30 – 12:00 and 16:30 – 17:30
• Neonatal Intensive Care Unit (NICU): All day, for parents only

Number of Visitors

• Shared Rooms: Max 2 visitors (including a parent) at a time
• Private Rooms: Max 4 visitors (including a parent) at a time
• ICU: 1 visitor at a time (must follow isolation precautions)
• Emergency Room: 1 visitor per patient at a time
• Outpatient Clinics: Up to 2 visitors (including siblings/minors); children under 12 must be supervised
• Radiology, ORs, Procedural Areas: Visitors not permitted inside exam/procedure rooms for safety reasons

General Conduct

• Visitors must remain calm and respectful toward patients, staff, and others at all times
• Security may be notified by nursing staff in cases of chaos or disrespect

Outside Visiting Hours

• Every patient is allowed 1 visitor at all times
• First-class patients may have 2 visitors at all times

Overnight Stay

• 1 adult companion may stay overnight with any patient
• Pediatric Unit: 1 parent or a close family member designated by parents (e.g., grandmother)
• Private Rooms: Up to 2 parents may stay overnight (space permitting)
• In shared rooms, overnight companions depend on the patient’s gender (flexible in private rooms)

Children Under 12

• Not permitted to visit inpatients, except mothers in maternity unit (1-hour visit only)
• In exceptional cases, a one-time visit may be approved by the attending physician in coordination with CMO, Infection Control, and Administration

Special Cases – Companion May Be Required

• Patients with dementia/disorientation
• Terminally ill patients
• Unstable or critical medical status
• Patients needing translation for foreign languages
• Patients with psychiatric or behavioral complaints

Important Family & Visitor Information

• Respectful and courteous behavior is required from all visitors
• Visits may be limited/restricted based on patient condition, request, or legal order
• No visitors allowed in CCI inpatient facility after 8:00 PM
• Visitors should not stay more than 15 minutes in a patient’s room unless otherwise permitted
• Children must be supervised by an adult at all times
• Visitors may not sit on patient beds
• No hallway gathering to maintain privacy and comfort
• Visitors showing symptoms (fever, cough, sore throat) should not visit
• All visitors must sanitize hands when entering/exiting a patient’s room
• All isolation precautions must be followed

Food, Items, and Hospital Property

• No food or electrical appliances may be brought to patients without hospital approval
• Physician or dietitian approval is needed for outside food based on patient dietary needs
• 'No Visitors Please' sign will be displayed upon patient request
• Plants, fresh flowers, and floral arrangements must be left at the main entrance with Customer Service Officers
• Balloons may be placed outside the patient's room
• Smoking is strictly prohibited in all areas of KMC